Sparkling jewellery, bridal hairpins and other super-yummy accessories handmade just for you!

Frequently Asked Questions

Ordering & Payment

How do I place an order?

Placing an order is easy! When you have decided what you would like to purchase, if applicable select a colour choice from the drop down menu, enter the quantity and click ‘add to basket’. You will be directed to your shopping basket page where you can either choose to pay now or continue shopping. You can remove items from your cart on your shopping basket page too.

You can view what you have chosen at any time by clicking on the ‘Your Basket’ button in the left column of the site.

When you have made your selection click ‘checkout’ and if you already have an account with us, you will be asked to login to complete your order.

If you haven’t created an account yet it’s quick and easy and means that next time you shop at the Coco Joy Boutique your checkout will be really quick! WE DON’T STORE ANY CREDIT OR DEBIT CARD DETAILS!! All online payments are processed through Paypal, which means that we don’t even see your bank details or any other such sensitive and confidential information.

You can also checkout without creating an account, just hit the ‘checkout with Paypal’ button, where you will be redirected to Paypal. From here you can quickly and safely pay for your goodies! You do not need a Paypal account to make your payment! (see ‘What are my payment options?’ below…)

When we receive your order we will send you a confirmation email outlining your order. Please double check all details on your confirmation email and email us asap if there are any details that need amending or anything else you have a query about!! If you don’t get the confirmation email within 3 working days of placing your order please email us!

What are my payment options?

Coco Joy uses Paypal to process payments. You do not need a Paypal account to make your payment. Paypal simply handle the payments. When you get to the payment screen click on the button labelled ‘if you do not have a Paypal account click here’ and you will be given the option to pay without needing a Paypal account.

Coco Joy also accepts cheques. If you would prefer to pay this way please email us with the exact names of the items you would like to order and we will send you payee details – Please note that if you pay this way, goods will not be despatched until the payment has cleared into our account.